Privacy Policy

Artcuts Privacy Notice

Artcuts ltd whose principal place of business is at: Artcuts Ltd Unit A2 Haysbridge Business Centre, Brickhouse Lane South Godstone RH9 8JW

At Artcuts, we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that Artcuts is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. This is not the type of thing we do, so we have explained what we actually do with data in this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Collection and Use of Personal Information

Communication Data

This data includes any communication that you send us through email, the contact form on our website, social media messaging and posting or any other communication you send us. We process this data to reply to your communication via the platforms above.

 To receive our newsletter or enter our competitions you are required to be registered. As part of the registration process, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We periodically send out newsletters to communicate news, offers and new products. When customers or users sign up to our e-mail newsletters we use a third party mail provider to digitally deliver them. Our provider is called MailChimp. We use MailChimp’s systems to analyse data to gather statistics around email opening and clicks to improve the service and content of our newsletters. We will never pass your personal data on to any other organisation. See MailChimp’s privacy policy here.

Customer Data

Customer data is personal information that may be used to identify you, such as, your name, title, phone number, email address, billing address, delivery address and purchase details. We use this information to process orders and to contact customers surrounding any issues when processing their orders. In general, you can browse our web site without giving us any personal information.

User Data

We use Google analytics to analyse traffic to the website in order to understand our visitors’ needs and to continually improve our site for them. We collect only anonymous, aggregate statistics. For example, we do not tie a specific visit to a specific IP address.

Retention of Data

We will only retain your data for as long as legally required and to fulfill the purposes we collected it for, to process orders and communicate via email and newsletters. For tax purposes the law requires us to keep basic information about our customers for at least six years.

Children and Privacy

If you’re aged 13 or under you need permission from parent guardian to use our web site.

Use of Cookies

A cookie is a small text file containing information that a web site transfers to your computer’s hard disk for record-keeping purposes and allows us to analyse our site traffic patterns. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies. If you disable cookies, you can still view the publicly available information on our web site.

Access to Personal Information

You are entitled to access the information we hold on you, email your request to info@artcuts.co.uk

Updating Your Personal Information and Unsubscribing

You can unsubscribe from our mailing list at any time by clicking the unsubscribe button on our newsletters or by request to info@artcuts.co.uk

Your Consent By Using Our Website

You consent to the collection and use of the information you provide to us as outlined in this privacy policy. We may change this policy from time to time and this privacy page will be updated when that happens. If you have any concerns about how we use your personal data contact us at info@artcuts.co.uk